Playback stutters / fails

MediaMonkey uses the Android audio engine, and plays any formats that are supported by a device’s implementation thereof (see:?http://developer.android.com/guide/appendix/media-formats.html?). If your Android device exhibits stuttering/clicks/faulty playback it’s most likely due to an issue with your device’s support for a particular audio format. You can verify this by playing the same file in the Google Play music or (via the file browser on a chromebook).

To work around such issues you can:

  1. Delete all problematic files from the device
  2. Re-sync the files to the device with Auto-conversion enabled to convert unsupported files to a supported format. In MediaMonkey for Windows, navigate to the device’s Auto-conversion settings and set wma (or whatever format results in playback problems) as an unsupported format in your device’s auto-conversion settings and make sure that the auto-conversion rule for ‘Incompatible audio’ is enabled. That way, when syncing, unsupported tracks will be auto-converted to a format that is supported on the device.

Applies to:

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